Corporate Our Policies

At Ensim Sensors, quality, trust, environmental responsibility and ethical values guide all our activities.

MISSION & VISION

Our Mission

To be a reliable, sustainable solutions partner, adding value for stakeholders through our broad product range without compromising quality.

Our Vision

To be an innovative global leader creating value in measurement and control instruments.

Values

To trade lawfully, legitimately and with integrity; value stakeholder satisfaction and fulfil our responsibilities; use resources efficiently and economically; respect and protect the environment; value skilled, motivated people and their labour; remain open to different ideas; and focus on quality and processes in products and services.

STRATEGIC OBJECTIVES

Brand Awareness

To extend recognition of the Ensim Sensors brand throughout Türkiye and develop a positive perception of the brand.

Innovation

To offer innovative options for different needs.

Traceability

To provide strong traceability by recording every stage from production through after-sales service.

Fast Solutions

To offer fast solutions and delivery times, with this service available throughout Türkiye.

Demonstrable Quality

To expand our business and demonstrate our capabilities by obtaining certificates and documents that substantiate our quality.

Environment and Occupational Health & Safety

To prioritise employee health and safety and establish operating standards that minimise harm to people and nature.

Digital Transformation and Lean Manufacturing

To embrace digital transformation across all company processes and make manufacturing lean.

OUR QUALITY POLICY

Subject to compliance with laws and regulations, our quality policy commits us to:

Customer Focus

Understanding customers' wishes, requirements and expectations, identifying sector-specific needs and offering environmentally friendly products;

Risk Management

Ensuring full commitment to enterprise risk management;

Development

Keeping product quality current, compliant with standards and continuously improving it with employee and customer participation;

Active Participation

Encouraging collective thinking to establish and improve excellent management;

Environment and Occupational Health & Safety

Pursuing zero tolerance for accidents by ensuring safety and hygiene measures for equipment, workplaces and personal-use areas;

As management, we commit to providing the resources necessary to achieve our objectives, ensuring stakeholders understand our policy and increasing informed working practices, and continuously improving and developing our quality management system.

OUR ENVIRONMENTAL & ENERGY POLICY

Subject to legal and regulatory compliance and alignment with our quality management system, our Environmental and Energy Policy commits us to:

- Planning and providing training to raise employee awareness and improve quality, the environment, and occupational health and safety;

- Following technological developments and selecting quality materials and equipment that support suitable working conditions and protect human and environmental health;

- Ensuring conscious, efficient use of natural resources from the design stage, supporting recycling and considering energy-efficient technologies;

- Minimising pollution and waste and disposing of hazardous waste with minimum environmental impact;

- Preparing for emergencies by training all personnel in the necessary actions;

- Developing and implementing energy-efficiency projects that have a positive effect on climate change;

- Establishing and maintaining a healthy, safe and environmentally responsible working culture with the commitment and responsibility of all employees, led by senior management;

- Providing the resources necessary to achieve our objectives;

- Fulfilling compliance obligations;

- Ensuring stakeholders understand our policy and increasing informed working practices;

- As management, ensuring continuous improvement and development of our Environmental and Energy Management Systems.

OUR CUSTOMER SATISFACTION POLICY

Subject to legal compliance and alignment with our Quality Management System, our customer satisfaction policy commits us to:

Handling customer requests and feedback concerning our products and services through to resolution and closure in a manner that is:

- Customer-focused
- Transparent
- Accessible
- Responsive
- Accountable
- Objective

As management, we commit to measuring and evaluating customer expectations and ensuring satisfaction, implementing our customer satisfaction policy, promoting informed working practices by ensuring stakeholders understand our policy, and continuously improving and developing our Customer Satisfaction Management System.

OUR OCCUPATIONAL SAFETY POLICY

Subject to legal and regulatory compliance and alignment with our quality management system, our occupational health and safety policy commits us to:

- Planning and providing training to raise employee awareness and improve quality, the environment, and occupational health and safety;

- Fulfilling and continually monitoring our legal obligations;

- Carefully identifying and reducing all risks and undertaking activities that turn them into opportunities;

- Prioritising zero accidents and occupational diseases and taking measures to minimise harm in accidents or emergencies arising during our activities;

- Building skills and effectiveness through broadly participatory activities that consider all stakeholders' needs and expectations and raise awareness of human health and environmental responsibility;

- Providing the resources necessary to achieve our objectives;

- Fulfilling compliance obligations;

- Ensuring stakeholders understand our policy and increasing informed working practices;

- As management, ensuring continuous improvement and development of our Occupational Health and Safety Management System.

OUR BUSINESS CONTINUITY POLICY

Subject to legal and regulatory compliance and alignment with our quality management system, our business continuity policy commits us to:

- Analysing process risks and conducting periodic checks before disasters occur, and taking preventive and protective measures;

- Working to protect our solid reputation and the trust our customers and employees place in our company;

- Implementing and improving business continuity capabilities in accordance with the standard;

- Prioritising the safety of employees and stakeholders during emergencies and restarting critical operations identified in business impact analyses;

- Preparing the infrastructure necessary to withstand events beyond our control with minimum disruption;

- As management, keeping the system ready through awareness training and drills, and planning, measuring and improving it.

OUR BUSINESS ETHICS POLICY

Since Lonca was founded, honesty and transparency have guided our organisation and all manufacturing and sales processes. In communicating with employees, customers, dealers, other stakeholders and the public, we act with full transparency, trust, equality and a sense of responsibility. Embracing these principles has enabled respectful communication throughout our internal and external working relationships.

Our first priority in establishing ethical rules is to create the working environment we believe every employee deserves. Another aim is to ensure all managers and employees understand their duties and responsibilities. Each individual's commitment to these principles and rules helps us represent our organisation accurately, develop ethical business processes and maintain relationships with customers and stakeholders based on honesty and transparency.

We have put our long-standing values and internal ethical rules in writing to give them a lasting foundation. Respecting business ethics and these rules expresses respect for yourself and others. I have complete confidence that you embrace and will continue to embrace these principles. With wishes for health, success and care in your working and personal lives.

All managers and employees act in accordance with the following ethical principles:

Honesty

We uphold honour, honesty and high moral standards. We accept no corruption or unfair competition for personal gain.

Responsibility

Beyond our legal responsibilities, we recognise our responsibilities to customers, colleagues, suppliers, competitors and society.

Reliability

We avoid attitudes and behaviour that could harm personal or corporate trust and the organisation's reputation.

Keeping Our Word

We strive to keep our promises and fulfil our commitments fully and on time.

Our Customers

We communicate with our customers consistently, fairly and attentively, on the basis of respect and sincerity.

Our Colleagues

We always treat colleagues fairly and respectfully and develop stable, honest relationships based on trust.

Our Products

We maintain the highest standards of product and service safety and quality. We never compromise quality during product development, and we respond to customers' wishes and requirements with full transparency.

Confidentiality

We do not seek information outside our responsibilities. We never share commercially sensitive information, trade secrets, unpublished financial or other information, personnel information, or personal data of employees, customers and stakeholders with any person or organisation, either during employment or after leaving. We respect company confidentiality.

Compliance with Laws

Everyone in the company respects and complies with the laws of our country and the countries where they do business. No one engages in unlawful or criminal activity or uses methods contrary to business and social ethics.

Creating Added Value

Everyone in the company shares the goal of taking initiatives that create added value and providing a respectful environment where ideas can be shared freely. Bringing innovation and benefit to our country and industry is among our primary objectives.

Striving for the Best

We support production processes that prevent waste of national resources and impoverishment of society. We provide resources for social services and infrastructure.

Use of Company Resources

As a general rule, we avoid personal use and waste of company assets.

Environmental Awareness

We make every effort to protect the environment and work to spread environmental awareness.

Conflicts of Interest

As LONCA employees, we aim to avoid conflicts of interest. We do not use our positions to obtain personal benefit, directly or through family or close associates, from people and organisations with which we do business. We do not undertake additional business activities outside LONCA A.Ş. based on personal financial interests.

OUR INFORMATION SECURITY POLICY

Subject to legal and regulatory compliance and alignment with our Quality Management System, our information security policy commits us to:

- Planning and providing employee awareness training to improve quality, the environment, and occupational health and safety;

- Identifying our information assets and processes;

- Protecting LONCA A.Ş. information assets against intentional or unintentional threats from inside or outside the organisation, providing secure access and preserving integrity and confidentiality;

- Preventing information security incidents and limiting their effects where they cannot be avoided;

- Raising employee awareness through relevant training so they can manage risks to business continuity and information assets;

- Establishing, documenting and certifying an Information Security Management System compliant with ISO 27001:2022;

- Providing the resources necessary to achieve our objectives;

- Fulfilling compliance obligations;

- Ensuring stakeholders understand our policy and increasing informed working practices;

- As management, ensuring continuous improvement and development of our Information Security Management System.

ZERO ACCIDENT PLEDGE

For Lonca Makina San. Tic. A.Ş., occupational safety means protecting employees, machinery, facilities, tools, equipment, information and the trust and reputation earned with third parties against hazards, fire, damage and loss. Occupational safety safeguards the sustainability of our business.

We have learned that, when a choice is necessary, carrying out work without accidents, prioritising life safety and occupational safety, is more important than saving costs or time.

We understand that everyone is responsible, first and foremost for their own safety, for working, supervising and directing work without endangering other employees, property, machinery, information or reputation; warning when safe practices are not followed; and taking and sustaining the measures and initiatives needed to eliminate accident risks. Our goal is ZERO ACCIDENTS and achieving it requires the contribution of everyone: employees at every level, including managers, subcontractors and visitors. Regardless of title or seniority, any contrary view is unacceptable.

I am primarily responsible for my own safety. If minimum safety conditions are absent when performing my duties, I am also responsible for providing them or requesting that they be provided.

As management, we pledge to keep the zero-accident goal and its importance in mind, ensure those working under and around us do the same, warn those who fail to act, do everything possible to reach the goal, and comply with relevant life-safety and occupational safety rules.

PERSONAL DATA PROTECTION LAW

Lonca Makina San. Tic. A.Ş. (Data Controller), considering the safety of its valued customers and the protection of fundamental rights and freedoms, particularly privacy, provides the following information under its disclosure obligation pursuant to Law No. 6698 on the Protection of Personal Data, which entered into force upon publication in Official Gazette No. 29677 of 7 April 2016:

- As data controller and processor, we record and retain your personal data to establish and maintain service relationships, perform services and fulfil our responsibilities under other laws.

- In this capacity, personal information may be obtained, recorded, retained, updated and reorganised to maintain contractual relationships, disclosed, assigned, transferred or shared with third parties where and to the extent permitted by applicable legislation, and otherwise processed as specified in the Law.

- Your personal data means identifying data and information such as your name, surname, address, contact numbers and email addresses provided to benefit from service agreements; corporate or personal invoice information; questions posed by customer representatives and your answers; requested transactions; and access and traffic information.

- Personal data may be collected wholly or partly by automated means, by telephone or in person, by recording information requested by customer representatives for your security and your statements, and through your submission of data and documents requested for other services.

- Special categories of personal data include race, ethnic origin, political opinions, philosophical beliefs, religion, denomination or other beliefs, appearance and clothing, association, foundation or union membership, health, sex life, criminal convictions and security measures. Biometric and genetic data are not collected.

- As a rule, our company neither requests nor processes special-category data from customers. However, if information required for registration under third-party policies constitutes special-category personal data, it may be recorded solely to that extent. For example, an identity-document copy containing a religion field may contain special-category data even if recording such information is not the purpose.

Subject to the exceptions under Article 28 of the Law, you may apply to our Company to exercise the following rights under Article 11:

1. Learn whether your personal data is processed;

2. Request information if your personal data has been processed;

3. Learn the purpose of processing and whether your personal data is used in accordance with that purpose;

4. Know the third parties to whom your personal data is transferred domestically or abroad;

5. Request correction of incomplete or incorrect processing, and request deletion or destruction under the conditions in Article 7;

6. Request notification to third parties receiving your personal data of actions taken under items 4 and 5 above;

7. Object to an adverse result arising from analysis of your data exclusively by automated systems;

8. Request compensation for damage caused by unlawful processing of your personal data.

9. We reserve the right to request reimbursement of expenses incurred in fulfilling your requests according to the tariff specified in Article 13, “Application to the Data Controller”.

SUSTAINABILITY POLICY

General Principles

Lonca's approach to corporate sustainability centres on continuous improvement and environmentally and socially responsible processes, prioritising responsibility for the future while moving the company towards further goals.

The Sustainability Policy is addressed holistically through business models based on sustainable future strategies and within the framework of company policies and objectives.

Lonca's management systems define policies for quality, the environment, business continuity, information security, customer satisfaction, energy, and occupational health and safety.

To make Lonca an innovative, reliable global business partner creating solutions and opportunities, we commit to:

- Fulfilling legal and other requirements for quality, the environment, energy, and occupational health and safety, together with specific customer requests and applicable conditions;

- Achieving and maintaining customer and employee satisfaction;

- Establishing and monitoring measurable objectives for quality, environmental, energy and occupational health and safety performance, and providing all necessary resources to improve company performance and production efficiency;

- Creating safe, healthy workplaces to achieve zero quality defects and zero occupational accidents and prevent work-related illness and injury;

- Seeking the views and participation of employees and their representatives in developing and improving the management system;

- Reducing and eliminating hazards and risks through error-proofing, risk and opportunity assessment and problem-solving methods in process management and investment planning;

- Preventing pollution at source, reducing waste and natural-resource consumption, and promoting efficient energy use in purchasing products and services;

- Supporting product and process design focused on energy performance, creating clean, safe, healthy workplaces compatible with the environment and developing programmes that raise awareness among all affected stakeholders;

- Following sustainable environmental management based on national legislation, relevant environmental standards and the best technologies in this field;

- Expanding suggestion and reward systems to encourage innovative employee contributions to production;

- Ensuring information security and business continuity in all activities.

Through its sustainability activities, our company aims to support economic development and improve society's quality of life; follow environmentally respectful policies; support social and cultural projects; internalise transparency, fairness, accountability and responsibility; provide valuable services in areas such as education, health, the environment and culture; support social development throughout its processes; and encourage employee participation and awareness through social responsibility projects.

Ensuring sustainability in corporate activities, alongside stakeholder equality, disclosure responsibilities and corporate governance practices, is among the company's fundamental objectives.

Environmental Principles

Our vision values making the best use of investments, contributing to modern manufacturing, carrying out environmentally responsible production and supporting and leading corresponding work in our industry.

The company adopts sustainable environmental practices as part of all its processes in accordance with applicable Turkish Standards, European Union standards and international environmental management system standards, and supports work contributing to this goal.

Our company evaluates environmental management and performance through risks and opportunities and works to reduce natural-resource consumption through a sustainability approach.

All activities consider pollution prevention, energy efficiency, reduced greenhouse-gas emissions, minimised water use, recycling and legal compliance. Environmental impacts are considered in product design, raw-material sourcing, processing, logistics and after the product's useful life.

Our company commits to supporting continuous improvement through its environmental policy and building a culture of social responsibility that maintains and strengthens its position as a preferred, reliable and leading company for employees and stakeholders.

Social Principles

In all its activities, Lonca prioritises full compliance with the legal framework and legislation governing human rights and working life.

Alongside implementing and maintaining corporate governance practices within the company, Lonca gives due care to working with stakeholders and sustaining related social responsibility activities.

Our company conducts relationships with all stakeholders in accordance with ethical rules as well as legal requirements.

To achieve its mission, vision and objectives, the company recruits suitably qualified people with development potential and supports the continuous development and motivation of skilled employees. Recruitment, career guidance, promotion, remuneration and social benefits are clearly explained in the Human Resources and Training Procedure. Employee-related decisions are handled by Human Resources within this framework.

Every employee's dignity and legally recognised rights are protected under applicable law and the Code of Ethics. Conditions are provided for a safe, healthy working environment, and statutory social rights are provided regularly.

Lonca prioritises equal opportunity in recruitment and training. Considering supply- and value-chain impacts, it promotes fair labour, improved working standards, women's employment and inclusion. Measures prevent discrimination, inequality, human-rights violations and forced labour. Preventing child labour, which is also prohibited by law, is of vital importance.

Our company takes proactive occupational health and safety measures to prevent accidents before they occur and continually improves working conditions for employees and stakeholders. It complies with national and international legislation and relevant standards and promotes shared responsibility through training and information at every level.

Lonca maintains a high level of compliance with personal data protection requirements. Our disclosure notice is documented and published on our website. Employees also receive the necessary written and verbal information on personal data protection.

Our company manages stakeholder rights and responsibilities with accountability, equality, transparency, fairness and responsibility. Stakeholders receive complete, timely information through public disclosures, press releases, financial reports and website announcements.

Throughout the value chain, due care is given to vulnerable groups affected by economic, environmental and social factors, minority rights and equal opportunity.

Our company considers participating in relevant principles and organisations as it develops sustainability work, particularly concerning environmental and social impacts. Participation in sustainability indices may also be considered in future as our policy and practices develop.

Corporate Governance Principles

Lonca recognises that good corporate governance requires clear management strategy, effective risk management and internal controls, ethical rules, high-quality investor relations and public disclosures, and transparent Board of Directors activities.

Our company conducts all its activities by embracing the four fundamental elements of corporate governance: “Equality, Transparency, Accountability and Responsibility” and ensuring compliance with these principles.

ARTIFICIAL INTELLIGENCE USE POLICY

Last Updated: 27.10.2026

ENSIM uses artificial intelligence to improve operational efficiency, enhance customer experience and support data-driven decision-making. AI supports decisions; final assessment and responsibility remain with company employees.

1. Ethical Use and Transparency

Ethical values guide AI use. Controls address discrimination, bias and misleading results. Generated content is checked for accuracy, and unverified outputs are not used directly. AI-assisted processes are disclosed transparently where necessary.

2. Data Security and Privacy

Data security and privacy are priorities in all AI applications. Personal data is not shared directly with AI systems. Data is anonymised where possible and otherwise coded. Information linking coded data to individuals is retained only by authorised departments and is not shared with AI systems.

3. Employee Responsibilities

Employees must use AI tools responsibly and with awareness. Outputs must be checked, incorrect or risky content corrected, and data-security rules followed. Potential ethical violations or security risks must be reported to the relevant departments.

4. Areas of Use and Limits

AI systems may support content creation, data analysis, customer services and improvements to operational processes. Critical decisions are not based solely on AI output.

5. Tool Use and Legal Compliance

AI tools used within the company must meet security requirements and receive corporate approval. Unauthorised tools are considered risky. All processes must comply with Law No. 6698 on the Protection of Personal Data (KVKK).

6. Training and Updates

ENSIM supports informed, competent use of AI by employees through training and awareness activities. The policy is updated regularly in response to technological developments.

ENSIM commits to using AI ethically, safely, transparently and with a human-centred approach.

Kind regards,
LONCA A.Ş.