OUR MISSION
 

About process instruments by understanding customer needs and expectations in the best manner;

to make the measurement-control easier day by day with the products having innovative and durable design, that are easy to install and maintain and comply with the standards, and to generate
sustainable and permanent values while solving the problems of industry stakeholders by providing
users with the information they need within the scope of the solution.


OUR VISION (STRATEGIC DIRECTION)

 

“We make difficult conditions easy.”

From the easiest to the most difficult, we are reducing the problems and create a safe environment with our different level measurement sensors, wherever they are. We are making industrial level measurement easier day by day with our products and knowledge.


VALUES

– Trading legally, legitimately and guiltlessly
– Knowing our responsibilities to the law and to our government, customers, employees, partners
and suppliers
– Using energy and resources efficiently with the principle of saving
– Being neutral and conscious in the security of Personal Data
– Being sensitive to the environment


STRATEGIC TARGETS


 
Brand Recognition:

To spread the recognition of Ensim Sensors brand to all around Turkey and to ensure that the
perception of the brand is positively developed.

Product Range:

To offer options with a wide range of products and features suitable for different needs..

Traceability:

To be able to provide a strong traceability service where all stages from production to after-sales
service are recorded..

Quick Solution:

To be able to offer fast solutions and delivery times, to provide this service all over Turkey.

Provable Quality:

To expand our business area and show our competence by bringing certificates and documents that prove our quality to our brand.

Environment and OHS:

To determine the most harmless operating standards for people and nature by considering employee
health and safety first.

Digital Transformation and Lean Production:

To turn towars digital transformation in all processes of the company and to make the production to
lean.

OUR QUALITY POLICY   

Provided that our quality policy complies with the laws and regulations; 

We, as management, undertake:            


Customer Orientation       that we offer environmentally friendly products, knowing customer demands, needs and expectations and determining the needs that may arise according to the sectors

Risk Management            that we ensure full dependence on corporate risk management,

Development                       that we keep the product quality up-to-date and in line with the standards with staff and customer participation and improve it,

Active Participation              that we create a perfect management style and provide improvement by encouraging common sense,

Environment and OHS           that we follow a zero tolerance policy against accidents by ensuring that safety and hygiene measures are taken both in equipment, in the environment and in personal use areas,

 

That we will provide the necessary resources to achieve the determined goals, and

That we ensure the continuous improvement and development of the Quality Management System.

OUR ENVIRONMENT POLICY

 

Provided that our environment policy complies with the laws and regulations, and Quality Management System;            

We, as management, undertake:          

 

     That, in order to make improvements in Quality, Environment, Occupational Health and Safety, we ensure that training needs are planned and given to raise awareness of our employees,

That, by following the technological developments, we ensure the selection of quality materials and equipment suitable for human and environmental health for a suitable working environment,

That we ensure the conscious use of natural resources in our activities, keep them at a minimum level and support their recycling,

That we minimize pollution and waste and ensure the disposal of our hazardous wastes with minimized environmental impact,  

That we ensure that all our personnel are trained about what to do in case of emergencies and that we are prepared for these situations,   

That, with the will and responsibility of all employees, especially the senior management, we create a healthy, safe and environmentally sensitive work culture and ensure its continuity,            

That we provide the necessary resources to achieve the determined goals,       

   That we fulfil compliance obligations, and   

That we ensure the continuous improvement and development of the Environmental Management System.

OUR CUSTOMER SATISFACTION POLICY

 

Provided that our customer satisfaction policy complies with the laws, and Quality Management System;

 We, as management, undertake:

         That, until customer requests and feedbacks are resolved and concluded within the scope of our products and services, we behave:

         * Customer Oriented

         * Transparent

         * Accessible

         * Responsive

         * Accountable

         * Objective,   

That we ensure that customer expectations are measured, evaluated and satisfied,

That our customer satisfaction policy will be applied,

That we ensure the continuous improvement and development of the Customer Satisfaction Management System.

OUR OCCUPATIONAL SAFETY POLICY 

                                    Provided that our OHS (Occupational Health and Safety) policy complies with the laws and regulations, and QualityManagement System; 

We, as management, undertake:    

                       

            That, in order to make improvements in Quality, Environment, Occupational Health and Safety, we ensure that training needs are planned and given to raise awareness of our employees,

That we fulfil our legal obligations and always follow up,

That we precisely identify all kinds of risks, reduce them and engage in activities that turn them into opportunities,

That, by acting with the priority of zero accident and zero occupational disease, we take measures to minimize the damages in case of accidents or emergencies that may occur during our activities,

That, in order to increase awareness of human health and environmental consciousness, we gain skills and efficiency by taking into account the needs and expectations of all our stakeholders,

That we provide the necessary resources to achieve the determined goals,     

That we fulfil compliance obligations, 

That we ensure the continuous improvement and development of the OHS Management System.

Provided that business continuity policy complies with the laws and regulations, and Quality

Management System;

We, as management, undertake:

To perform risk analyzes and periodic controls regarding processes and take preventive and
protective measures before disaster strikes,

To work to protect our well established firm reputation that our customers and employees trust.

To implement and improve our business continuity capacity in line with the requirements of the
standard,

To ensure that the safety of our employees and stakeholders is the top priority in case of any
emergency, and that critical processes determined in the business impact analysis are restarted,

To prepare the necessary infrastructure to overcome events beyond our control with the least
possible impact,

And with awareness training, to keep the system ready with exercises, plan, measure and improve it.

OUR INFORMATION SECURITY POLICY

 

                                    Provided that our Information Security policy complies with the laws, and Quality Management System;          

We, as management, undertake:          

 

That, in order to make improvements in Quality, Environment, Occupational Health and Safety, we ensure that training needs are planned and given to raise awareness of our employees,

That our information assets and processes will be detected,

That we protect the information assets of Lonca A.Ş. and provide secure access, preserve their integrity and confidentiality, against all kinds of threats from inside or outside, knowingly or unintentionally,

That we ensure that information security incidents are prevented and, in unavoidable cases, their effects are limited, 

That we increase awareness by providing relevant trainings to our employees in order to manage all kinds of risks against our business continuity and information assets,

That we ensure the establishment, documentation and certification of an information security management system in accordance with ISO 27001:2013 standard,

That we provide the necessary resources to achieve the determined goals,     

That we fulfil compliance obligations, 

That we ensure the continuous improvement and development of the Information Security Management System.

ZERO-ACCIDENT PROMISE

 

For LONCA A.Ş., Occupational Safety is the protection of the employees, the machinery, facilities, tools and equipment used, the information produced, the trust and image gained before the third parties from all kinds of dangers, fire, damage and loss. Occupational Safety is the assurance of the sustainability of our business.

 

In case we have to make a choice one day, we learned that doing our jobs accident-free, and life safety and job security, respectively, is more important and preferential than saving cost or time.

 

We have understood that we are all responsible for our own safety firstly, and we are all responsible for working and operating, supervising them to work, warning them when not working, taking the necessary precautions to reduce the risk of accident to zero, and maintaining it, in a way that does not endanger other employees, property, machine, information

and image;

 

That our target is ZERO ACCIDENT;

 

And that, in order to achieve this, the contribution of our employees, subcontractors and visitors at all levels, including managers, is necessary and essential, and regardless of the title and seniority, it would not be acceptable to think otherwise.

 

I am primarily responsible for my own life safety. If the minimum security conditions are not available while doing the work expected of me, I am also responsible for meeting these conditions or demanding their fulfilment.

 

I PROMISE THAT
I WILL KEEP IN MIND THE ZERO ACCIDENT GOAL AND ITS IMPORTANCE,

THAT I WILL OBSERVE THAT THOSE WORKING UNDER ME AND AROUND ME ALSO KEEP THIS IN MIND,

THAT I WILL WARN THOSE WHO DO NOT DO WHAT IS NECESSARY,

THAT I WILL DO MY BEST TO ACHIEVE THE GOAL,

THAT I WILL COMPLY WITH THE RELEVANT LIFE SAFETY AND WORK SAFETY RULES,

AND THAT I WILL CONTRIBUTE IN THIS AREA.

THE LAW ON THE PROTECTION OF PERSONAL DATA

Considering the safety of our valued customers, in order to protect fundamental rights and freedoms, especially the privacy

of private life, within the scope of our enlightenment obligation based on the KVKK (Law on the Protection of Personal Data

No.6698, which entered into force after being published in the Official Gazette dated April 7, 2016 and numbered 29677)

issued on personal data;

Pursuant to the law, as a data controller and data processor, we, LONCA MAKİNA SAN. TİC. A.Ş. (Data Controller), record

and store your personal data in order to establish a service relationship, to ensure continuity of service, to perform our

services, and in accordance with our responsibilities arising from other laws as a company.

In this context, as Data Controller, it will be able to obtain, save, maintain personal information within the framework

described in the Law, update and rearrange it in order to maintain the contractual relationship, and in cases and to the

extent permitted by the relevant legislation, it will be able to disclose, transfer, transmit to third parties, share with the

third parties and operate in other ways listed in the Law.

Your personal data refers to the data and information that defines you, such as your name and surname, address, your

contact numbers and emails, company or personal invoice information, questions directed to you by our customer

representatives, your answers, the transaction you request, access and traffic information, so that you can benefit from our

service contracts.

In the event that your personal data is obtained completely or partially by automatic means, by phone or in person; they

can be collected by recording the information and statements requested by our customer representatives for your user

security and by submitting us the data and documents requested in other services.

Sensitive personal data refers to the data of the persons related to their race, ethnicity, political opinion, philosophical

belief, religion, sect or other beliefs, appearance, membership in associations, foundations or trade unions, health, sexual

life, criminal conviction and security measures. (Biometric and genetic data are not taken)

As a rule, our company does not request and process sensitive personal data from its customers. However, as per the

policies of the third persons and entities, only if the information and data required for registration constitute sensitive

personal data, they may be recorded. For example; in the event that your identity sample contains a "religion" section and

your religious belief is included, even if the purpose is not to record your sensitive personal data, it may be within the scope

of sensitive personal data because of the qualification of the document containing it.

Without prejudice to the conditions stipulated in Article 28 of the Law titled Exceptions, your rights that you can use by

applying to our Company within the framework of Article 11 of the Law are as follows:

a. Learning whether your personal data is processed or not,

b. If your personal data is processed, demanding information in this regard,

c. Learning the purpose of processing your personal data and whether they are used in compliance with their

purpose,

d. Knowing the third parties, to whom your personal data is transferred, domestically or abroad,

e. Requesting correction of your personal data in case of incomplete or incorrect processing, requesting the deletion

or disposal of personal data within the framework of the conditions stipulated in Article 7 of the Law,

f. Requesting notification of the transactions made pursuant to articles (d) and (e) above to third parties to whom

your personal data has been transferred,

g. Objecting to the occurrence of a result against you by analyzing your processed data exclusively through

automated systems,

h. Requesting compensation of your loss in case you suffer damage due to unlawful processing of your personal

data.

We would like to state that we reserve the right to demand from you the expenses incurred by our company in order

to fulfill your requests according to the tariff specified in Article 13 of the Law titled Application to Data Controller.

As a part of the Quality Management Policy, LONCA has obtained its international certificates and ensured its sustainability.